Help & Contact
- Studio App Installation
- Product Installation
- Inside Premiere Pro
- Not receiving an email to verify your account?
- Incorrect MAC OSX User Password
- How can I upload my projects for the Premiere Studio plugin?
- Where can I find plugin in Premiere Pro?
- Minimal system requirements?
- What resolutions are supported?
- Can’t log in to the StudioApp?
- How many devices can I use the products on?
- Does the license limit the number of videos or end products?
- White screen instead of a transition?
- Transitions aren’t smooth?
- How do I change the colors of shape transitions?
- Hwd_info must be not empty
Run the exe file, the installation will start automatically.
If you are using a Mac, you do not need to install anything, you just need to launch the StudioApp and it will be ready to work.
Next, you need to register on the website studioplugins.net
Press the register button.
Follow the simple steps to register via email.
To install the plugin – click install plugin
To install a product – click the install button near the product you need.
Inside Premiere Pro
Go to Window-extensions-premeire studio.
Not receiving an email to verify your account?
If you don’t receive an email within 15 minutes, please check the spam folder in your email Inbox. Then confirm your email address. If you have any problems at this stage, do not hesitate to write to us using the form below. We will be happy to help you.
Incorrect MAC OSX User Password
This error means that you entered incorrect macosx user password. You can always install Premiere Studio Plugin manually without this password.
Open a terminal and run these commands. After that, click the install button to install the plugin. Be sure to download the latest version of the app from our website before doing this.
sudo mkdir "/Library/Application Support/Adobe/Common/Plug-ins/ControlSurface"
sudo chmod 777 "/Library/Application Support/Adobe/Common/Plug-ins/ControlSurface"
sudo mkdir "/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore"
sudo chmod 777 "/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore"
How can I upload my projects for the Premiere Studio plugin?
After you install Product Manager and sign in using email and password from your Studioplugins.net account, you will be able to install plugin, free package and premium packages (Transitions and Text Presets). Just press the install button.
Where can I find plugin in Premiere Pro?
After you install all the components in StudioApp, open Premiere Pro and go to: Window>Extensions>Premiere Studio.
Minimal system requirements?
Minimum system requirements to use Premiere Studio:
– Adobe Premiere Pro CC 2019 (13.1.5) and newer.
What resolutions are supported?
Transitions are designed for absolutely all existing resolutions.
Can’t log in to the StudioApp?
If you can’t enter the manager, make sure that you are using the correct username and password. If you have forgotten your password, you can always restore it using the email linked to your Studioplugins.net account. If you are sure that you enter the correct username/password and still can’t log in to the StudioApp, then most likely your Internet provider denies you access to our servers. In order to solve this problem, use a free VPN service (nordvpn.com for example). It’s completely free and works great on Windows and MacOS.
How many devices can I use the products on?
All our products are licensed for one user. You can make an account at Studioplugins.net, use the same account to log in to the Product Manager and install our products. You can log in to the Product Manager at the same time on two computers. In your Studioplugins.net personal account you can easily switch between devices. Computers can be unlinked from the account in order to log in to the product manager on a new device.
Does the license limit the number of videos or end products?
You purchase a lifetime license. You can use our plugins for an unlimited number of videos and an unlimited number of clients.
White screen instead of a transition?
If you see a white screen instead of a transition, then you changed the sequence resolution after applying transitions. Don’t worry, just click the resize button, the plugin will automatically adjust the size of the transition to your new resolution ?
Transitions aren’t smooth?
The transitions don’t look like those you see in the plugin preview? Follow this path: File – Project Settings – General. Activate the CUDA render mode if you have an Nvidia video card or OpenCl in the case of an AMD video card.
How do I change the colors of shape transitions?
You have applied transitions from the Shape category and want to change the color. Select the transition layer in the Timeline window. Go to the effect controls tab and select the colors you need.
Hwd_info must be not empty
If you see this message when you log in to product Manager, it means that you used the characters”#?! “in your password. Please change the password in your personal account consisting only of numbers and upper and lower case letters. If you have any problems at this stage, do not hesitate to write to us using the form below. We will be happy to help you.